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Supplementary information

TMG stakeholders

In our rapidly changing information society, the role of media companies such as TMG is becoming increasingly important. By excelling in our core activities, we can add value − not just for consumers, but for all stakeholders in our value chain and for society as a whole.

TMG attaches great importance to regular consultation with stakeholders about the direction of the company. We are aware that we exert influence on our stakeholders and we, in turn, are interested in hearing our stakeholders' views and concerns. This input is used to adapt our strategy where necessary and to bring our annual plans up to date.

The Executive Board and the management boards of our business units are involved in this process in a number of ways. TMG is in daily contact with various stakeholders, such as employees, consumers and advertisers. Through social media, our websites, publications, presentations and open days, relationships with these stakeholders are developed and maintained. For other stakeholders, there are targeted events and specific moments of contact, such as the shareholders' meetings, presentations and guided tours.

The overview below shows the main stakeholders in the context of TMG's value chain.

TMG's main stakeholders

Our main stakeholders, as shown in the Stakeholder dialogue overview, have a significant impact on or a significant interest in TMG. Regular contact is maintained with the government and institutions such as the tax authority with respect to the continuous developments at TMG. Relationships with local government bodies are maintained by the business units.

Topics discussed during consultations with stakeholders in the reporting year include TMG's vision and strategy and the commercial implementation thereof, new collaboration opportunities, the media ecosystem and the company's ambitions with respect to corporate social responsibility.

TMG again engaged in a dialogue with multiple stakeholders in 2016; a process that we aim to repeat every three years to ensure that we do the right things and stay in close contact with our stakeholders. CEO Geert-Jan van der Snoek discussed the policy on corporate social responsibility with external stakeholders such as advertisers, financial institutions, shareholders and NGOs and also explained the activities that have been implemented. Prior to this dialogue, a short questionnaire was distributed among the participants in which they could indicate the sustainability aspects that they believed to be most relevant for TMG. Based on the results of this questionnaire, it was decided to address three aspects in more detail during the stakeholder dialogue: talent development, access to information and privacy, and responsible procurement. The main items that emerged from input provided by stakeholders during the rounds of dialogue and plenary discussion were:

Focus on the future: ensure that the organisation and employees are agile and future proof.
Identify talents, including talents that are not directly work-related.
Be open and honest to customers with respect to privacy and also emphasise the advantages.
Intensify the dialogue with suppliers and identify mutual points for improvement to further increase sustainability.

Identification of material aspects is a continuously developing process. The main aspects in the area of corporate social responsibility were first identified in 2013 by means of a dialogue with multiple stakeholders. Based on our various structural dialogues with our main stakeholders (see Stakeholder dialogue overview), these aspects were assessed each year. This resulted in the specification of new aspects and prioritisation of aspects that both internal and external stakeholders consider to be important and also have an impact on TMG's performance. There has been no change in the manner in which TMG has drawn up the list of aspects. During this year's structural dialogues with experts, Investor Relations day and the dialogue with multiple stakeholders, a large number of stakeholders determined the current aspects with respect to corporate social responsibility, which resulted in the materiality matrix below.

The material aspects are discussed with our main stakeholders at various moments and in a variety of ways. The Stakeholder dialogue overview below shows the form and frequency of and material aspects discussed during our dialogues with our main stakeholders. The material themes play a central role in this. The overview is not exhaustive and in many cases multiple stakeholders are present during the contact moments. The frequency of the consultations varies from daily to once a year. There is no one-to-one relationship between the second and third columns. The results-column includes references to the sections in this annual report in which the results achieved for each of the material aspects are presented.

Stakeholder dialogue

Material aspects	Main stakeholders	Form of dialogue	Frequency	Result
A = Privacy	24/7 consumers	Customer panels Bilateral meetings Dialogue with multiple stakeholders Social media	Periodiically Daily Every 3 years Daily	Corporate responsibility (Privacy)
B = Information security	Advertisers Business partners 24/7 consumers	Bilateral meetings Customer panels Dialogue with multiple stakeholders Social media	Daily Daily Every 3 years Daily	Information security and cyber security Risk management
C = Employee development	Employees, Managers Executive Board, Supervisory Board and Central Works Council	Company-wide meeting Department meetings Bilateral consultations Planning and assessment cycle Dialogue with multiple stakeholders Consultations with works councils Direct personal contact	Periodiically Weekly Periodiically Yearly Every 3 years Periodiically Daily	Our people Risk management (In-contol statement)
D = Access to information	Advertisers 24/7 consumers Business partners Society	Bilateral meetings Customer panels Social media Guided tours Dialogue with multiple stakeholders Journalists Social media	Daily Daily Daily Periodiically Every 3 years Daily Daily	Stategy Corporate responsibility (Social engagement)
E = Financial performance (EBITDA, cost reductions, dividend payment percentage)	Shareholders and current and potential investors	Shareholders' Meeting Investor Relations Day Dialogue with investors	Yearly Yearly Periodiically	Corporate Governance Investor relations and the TMG share
F = Share of digital in revenue	Shareholders and current and potential investors	Shareholders' Meeting Investor Relations Day Dialogue with investors	Yearly Yearly Periodiically	Corporate Governance Investors relations and the TMG share
G = Transparency	Government Advertisers Shareholders and current and potential investors Employees, Managers Executive Board, Supervisory Board and Central Works Council Self-employed individuals and freelancers Business partners	Bilateral consultations Meetings Bilateral meetings Shareholders' Meeting Investor Relations Day Dialogue with investors Department meetings	Periodiically Periodiically Daily Yearly Yearly Periodiically Weekly	Stategy Corporate responsibility (Transparency)
H = Responsible procurement	Suppliers	Bilateral meetings Dialogue with multiple stakeholders	Periodiically Every 3 years	Corporate responsibility (Responsible procurement) Risk management (In-contol statement)
I = Circular use of materials	Suppliers Employees, Managers	Bilateral consultations Department meetings	Periodiically Weekly	Corporate responsibility (Improving environmental performance) Risk management (In-contol statement)
J = Green data centres	Suppliers	Bilateral consultations	Periodiically	Corporate responsibility (Responsible procurement)
K = Social sponsoring	Society	Bilateral consultations	Periodiically	Corporate responsibility (Social engagement)
L = Diversity	Suppliers Employees, Managers	Bilateral consultations Department meetings	Periodiically Weekly	Our people
M = Social engagement	Society Employees, managers Self-employed individuals and freelancers	Journalists Social media Department meetings Bilateral consultations	Daily Daily Weekly Periodiically	TMG Landelijke Media TMG Digital Holland Media Combinatie Keesing Media Group
N = CO₂ emissions reduction	Suppliers Employees, Managers Executive Board, Supervisory Board and Central Works Council Government	Bilateral meetings Department meetings Planning and assessment cycle Consultations with works councils Direct personal contact Meetings	Periodiically Weekly Yearly Periodiically Daily Periodiically	Corporate responsibility (Reduction of CO2 emissions) Risk management (In-contol statement)

Materiality matrix

Notes on integrated reporting

Transparency is one of our strategic corporate social responsibility themes. This integrated annual report is one of the ways in which we demonstrate this. In this report, we report on our strategic, financial and non-financial performance with the aim to provide our stakeholders insight into how we create value for them and strive to achieve sustainable returns.

In our view, an integrated report provides our stakeholders information on our financial performance as well as our impact on employees, society and the environment. By explaining our financial and non-financial performance in relation to our strategy, external developments, risks, opportunities and governance, we aim to enable the stakeholders to obtain a holistic view of the media ecosystem in which we operate.

Guidelines

To ensure transparent and integrated reporting, TMG follows the guidelines of the International Integrated Reporting Council (IIRC), which has developed a framework for this purpose.

Other accepted guidelines that have been a source of inspiration for the preparation of this annual report were the:

Transparency Benchmark of the Dutch Ministry of Economic Affairs;
Global Reporting Initiative (GRI G4) guidelines. These guidelines have been applied at core level. This means that reporting is based on GRI indicators that are material to TMG’s business operations. The GRI table shows which GRI indicators have been included and where they can be found in this annual report;
Carbon Disclosure Project (CDP).
Tax Transparency Benchmark of the Dutch Association of Investors for Sustainable Development (Vereniging van Beleggers voor Duurzame Ontwikkeling, VBDO).

Sphere of influence

TMG is responsible for the effects of the decision making processes and daily activities over which it formally and/or reasonably¹exercises control. We are aware that, in addition to having responsibility, in some cases we also have the capability to influence the behaviour of certain stakeholders. These situations are part of TMG's sphere of influence. We, in turn, are interested in hearing our stakeholders' views and concerns and use this input to adapt our strategy where necessary, and to bring our annual plans up to date.

Material aspects

This annual report covers a combination of material financial and non-financial aspects. These aspects may have a material effect on our activities, risks and opportunities, applicable regulations and trends. The aspects have been determined by combining the interests of the stakeholders of TMG with the impact of these aspects on TMG's performance. Reporting is brought in line with developments in the form of changes in material aspects and the expectations of stakeholders. Our materiality matrix provides a schematic overview of our material aspects

In order to determine the highest ranking material aspects, we are in continuous contact with our stakeholders. Participants in the extensive stakeholder dialogue with multiple stakeholders during the reporting year constituted a diverse group consisting of suppliers, media agencies, shareholders, employees, social organisations, NGOs and consultants (also see the TMG stakeholders section).

The material aspects that we have specified help us to present a well-balanced and complete picture of our performance in this annual report. The material aspects have been adopted by the Executive Board.

Scope

This annual report relates to the period 1 January to 31 December 2016 and was published on April 3, 2017. The materiality analysis ensures that this annual report covers all material economic, social and ecological aspects. All entities of TMG in the Netherlands and abroad are included in the scope of this annual report.

For more information on the scope of the financial performance we refer to the notes to the consolidated financial statements. TMG only reports on the non-financial performance of entities of which it has more than 50% ownership. As our radio activities have been placed with a new radio company of which TMG has less than 50% ownership, the financial and non-financial information on Sky Radio Group included in this annual report relates to the period up to and including 30 September 2016.

The information does not relate to other stakeholders in the supply chain such as customers and suppliers.

Depending on the aspect, our approach and performance are explained in the form of text or a referral to our policy or by providing data and a description of the progress that has been made with respect to any objectives.

Data collection

All financial data in this integrated annual report was derived from and is in accordance with our financial statements. The non-financial data in this annual report relates to Human Resources, quantitative customer data, reach, the environment and transparent business operations. Environmental data was provided by the Facilitating Services business unit, which it obtained from various registration systems. Information regarding customers and Human Resources was obtained from our business operations systems, in line with the data in our financial statements. Data relating to reach is based on official NOM figures and online data systems such as Google Analytics. Reach-related figures presented in this report are accompanied by clear references to the source from which the data was obtained. Other information on transparent business operations or corporate social responsibility in the broad sense was derived from our corporate social responsibility-related activities. The non-financial data was obtained from the responsible business entities and departments and has been compared with the comparative figures of previous years where possible.

If estimated data is used, this is indicated clearly in the text. Estimates are based on either historical information or the extrapolation of data relating to the first ten or eleven months of the year. The plausibility of and movements in the data have been verified by the responsible officers.

Data validity

The non-financial information presented in this report has not been verified by an external party. At present, TMG gives priority to implementing sustainability initiatives within the organisation. The data presented in this annual report was calculated on the basis of data provided by the responsible business entities and departments. The plausibility of this data was verified by the responsible officers. TMG uses the up-to-date year-end well-to-wheel data provided by CO2emissiefactoren.nl for the calculation of carbon emissions. This website offers a uniform list of key figures on carbon emissions, which simplifies comparisons between organisations.

The non-financial data included in this report has neither been audited nor subjected to any other form of assurance by the external auditor.

We look forward to receiving your feedback on our annual report. Questions or remarks can be sent to concerncommunicatie@tmg.nl.

Reasonably refers to situations in which TMG has the informal capability of influencing another party's decision making process or activities.

Quantitative targets table

Quantitative targets	Result 2016	Result 2015	Target	Target date	Material aspect
Score on Transparency Benchmark of Dutch Ministry of Economic Affairs	160	153	> 170	2018	Transparency
Percentage of RFPs and RFIs in which responsible business is part of award process	8 processes	n/a¹	100%	2020	Responsible procurement
Percentage of TMG spend qualified by means of TMG Supplier Code of Conduct (or equivalent)	42%	n/a¹	> 80%	2020	Responsible procurement
Percentage of residual materials that is recycled	95%	93%	> 90%	Every year	Circular use of raw materials
Percentage of residual paper that is recycled	99%	96%	100%	2018	Circular use of raw materials
Percentage of purchased printing paper that is certified (PEFC, FSC or equivalent)	100%	98%	> 95%	Every year	Circular use of raw materials
Percentage of recycled printing paper used for the production of our newspapers	40%	22%	40%	2017	Circular use of raw materials
Number of people who are distanced from the labour market that found a position at TMG	0	n/a¹	> 10	2017	Diversity
Percentage of external parties hosting our online products that use sustainable electricity	100%	100%	100%	Every year	Sustainable data centres
Percentage of reduction in absolute scope 1 and 2 CO₂ emissions compared with 2014	26%	15%	> 20%	2018	CO₂ emissions reduction
Percentage of sustainable energy consumption	100%	100%	100%	Every year	CO₂ emissions reduction
Percentage of reduction in energy consumption at Alkmaar campus compared with 2012	7.8%	6.8%	> 8%	2016	CO₂ emissions reduction
Percentage of reduction in energy consumption at Amsterdam campus compared with 2012	9.2%	7.7%	> 8%	2016	CO₂ emissions reduction

This is a new target; information for 2015 is not available.

GRI table

This annual report is based on the fourth generation guidelines of the Global Reporting Initiative (GRI G4), which have been applied at core level. This means that reporting is based on GRI indicators that are material to TMG’s business operations.

The GRI table below shows which GRI indicators have been included (GRI G4 indicator column) and where they can be found in this annual report. An explanation is provided about items that we do not report on.

General standard disclosures

GRI G4 Indicator	Description of GRI G4 indicator	Section in annual report	Explanation and reference

Strategy and analysis
G4-1	Statement from the most senior decision-maker of the organisation about the relevance of sustainability to the organisation and the organisation’s strategy.	Supervisory Board Report Strategy
G4-2	Description of key impacts, risks, and opportunities.	The world around us Strategy
Organisational profile
G4-3	Name of the organisation.	Company profile
G4-4	Primary brands, products and/or services.	Company profile
G4-5	Location of the organisation’s headquarters.	Back cover
G4-6	The number and names of countries where the organisation operates.	Company profile Keesing Media Group
G4-7	The nature of ownership and legal form.	Company profile Investor Relations and the TMG share
G4-8	The markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).	Company profile Strategy
G4-9	Scale of the organisation.	Company profile Facts and figures 2016
G4-10	The number of employees by gender and age.	Our people Segment reporting	We do not report on the following matters: a) The number of employees by type of employment contract and gender. b) The number of employees with a permanent employement contract by employee category and gender. c) The total workforce by employees and supervised workers and by gender. d) The total workforce by region and gender. e) Percentage of the organisation’s work that is performed by workers who are legally recognised as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors. f) Significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries). Our reporting structure is not yet designed to incorporate the exact distribution of data as mentioned under a, b and e. In our opinion, the other data does not increase the value of the report, or is irrelevant. Significant variations in employment numbers due to seasonal variations, for example, are not applicable to us.
G4-11	Percentage of total employees covered by a collective bargaining agreement.	Our people	1,265 of 1,735 = 73%
G4-12	Description of the organisation’s supply chain.	Strategy TMG Stakeholders
G4-13	Any significant changes during the reporting period regarding the organisation’s size, structure, ownership, or its supply chain.	Strategy Supervisory Board
G4-14	Description of whether and how the precautionary approach or principle is addressed by the organisation.	Corporate responsibility Risk management
G4-15	Externally developed economic, environmental and social charters, principles or other initiatives to which the organisation subscribes or which it endorses.	Corporate responsibility	Multi-year agreement 3 ISO14001
G4-16	Memberships of associations (such as industry associations) and national or international advocacy organisations.		TMG is a member of several media-related sector organisations, such as KVGO, NVJ and MVO Nederland
Id entified material aspects and boundaries
G4-17	Overview of all entities included in the organisation’s consolidated financial statements or equivalent documents. Overview of all entities included in the organisation’s consolidated financial statements or equivalent documents, but not in the GRI report.	Notes on integrated reporting Segment reporting
		Notes on integrated reporting Segment reporting
G4-18	Process for defining the report content and the aspect boundaries. Explanation of how the organisation has implemented the GRI Reporting Principles for Defining Report Content.	TMG Stakeholders Notes on integrated reporting
G4-19	Overview of all the material aspects identified in the process for defining report content.	Strategy TMG Stakeholders Notes on integrated reporting
G4-20	Report on the aspect boundary within the organisation for material aspects.	Notes on integrated reporting
G4-21	Report on the aspect boundary outside of the organisation for material aspects.	Notes on integrated reporting Corporate responsibility
G4-22	The effect of any restatements of information provided in previous reports, and the reasons for such restatements.	Notes on integrated reporting Accounting policies
G4-23	Significant changes from previous reporting periods in the scope and aspect boundaries.	Notes on integrated reporting Accounting policies
Stakeholder engagement
G4-24	List of stakeholder groups engaged by the organisation.	TMG stakeholders
G4-25	The basis for identification and selection of stakeholders with whom to engage.	TMG stakeholders
G4-26	The organisation’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and whether any of the engagement was undertaken specifically as part of the reporting process.	TMG stakeholders	The structure of our reporting process is not yet designed to involve all main stakeholder groups specifically in the context of our reporting. We aim to optimise the structure of this process to this end in the future.
G4-27	The key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting.	TMG stakeholders
Report profile
G4-28	Reporting period (such as fiscal or calendar year) for information provided.	Notes on integrated reporting
G4-29	Date of most recent previous report (if any).		9 March 2016
G4-30	Reporting cycle (such as annual, biennial).		Annually
G4-31	The contact point for questions regarding the report or its contents.	Notes on integrated reporting	corporatecommunicatie@tmg,nl
G4-32	The ‘in accordance’ option the organisation has chosen. The GRI Content Index for the chosen option. Reference to the External Assurance Report, if the report has been externally assured.	Here	GRI G4, application at core level. The non-financial data included in this report have not been audited by the external auditor (nor has any other external assurance taken place). It is our ambition that, in the future, the entire report will be audited by an external party.
G4-33	The organisation’s policy and current practice with regard to seeking external assurance for the report. The scope and basis of any external assurance provided, if not included in the assurance report accompanying the sustainability report. The relationship between the organisation and the assurance providers. Statement of whether the highest governance body or senior executives are involved in seeking assurance for the organisation’s sustainability report.	Notes on integrated reporting	Current practice is described; the other items do not apply.
Governance
G4-34	The governance structure of the organisation, including committees of the highest governance body. Identification of any committees responsible for decision-making on economic, environmental and social impacts.	Corporate responsibility Corporate Governance Composition of the Supervisory Board Composition of the Executive Board	See also: http://www.tmg.nl/nl/management-structuur http://www.tmg.nl/nl/organogram
G4-41	Processes for the highest governance body to ensure conflicts of interest are avoided, including a statement of whether conflicts of interest are disclosed to stakeholders.	Corporate Governance
Ethics and integrity
G4-56	Description of the organisation’s values, principles, standards and norms of behaviour, such as codes of conduct and codes of ethics.	Corporate responsibility Corporate Governance Notes on integrated reporting	See also http://www.tmg.nl/nl/corporate-governance
G4- 58	Description of the internal and external mechanisms for reporting concerns about unethical or unlawful behaviour, and matters related to organisational integrity, such as escalation through line management, whistleblowing mechanisms or hotlines.	Corporate responsibility Corporate Governance	See also http://www.tmg.nl/nl/corporate-governance

Specific standard disclosures

GRI G4 Indicator	Description of GRI G4 indicator	Section in annual report	Explanation and reference

Economy
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	TMG stakeholders Strategy Corporate Governance
Economic performance
G4-EC	Direct economic value generated and distributed.	Facts and figures 2016 Company performance Results of the business units Financial statements 2016
G4-EC4	Significant financial assistance received from government.		No financial assistance received.
G4-EC7	Development and impact of infrastructure investments and services supported.	Strategy Results of the business units
Environment
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting
Raw materials
G4-EN2	Percentage of materials used that are recycled input materials.	Circular use of raw materials	Percentage recycled and percentage certified
Energy
G4-EN3	Direct energy consumption.	Reduction of energy consumptions
G4-EN6	Reduction of energy consumption.	Reduction of energy consumptions
G4-EN7	Reductions in energy requirements of products and services.	Reduction of energy consumptions
Emissions
G4-EN15	Direct greenhouse gas emissions (Scope 1).	Reduction CO₂ emissions
G4-EN16	Indirect greenhouse gas emissions (Scope 2).	Reduction CO₂ emissions
G4-EN17	Other indirect greenhouse gas emissions (Scope 3).	Reduction CO₂ emissions	Air travel only
G4-EN19	Reduction of greenhouse gas emissions.	Reduction CO₂ emissions
Effluents and waste
G4-EN23	Total weight of waste by type and disposal method.	Circular use of raw materials
Transport
G4-EN30	Significant environmental impacts of transporting products and other goods and materials for the organisation’s operations, and transporting members of the workforce.	Reduction CO₂ emissions
Supplier environmental assessment
G4-EN32	Percentage of new suppliers that were screened using environmental criteria.	Transparancy	See section Responsible procurement. The percentage of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers is available. During the reporting year, the foundation was laid for providing more detailed information.
Social: sub-category Labour practices and decent work
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting
Employment
G4-LA1	Total number and rates of new employee hires and employee turnover by age group, gender, and region.	Our people in numbers	With regard to employee turnover, we do not yet report separately by age group, gender and region.
Occupational health and safety
G4-LA6	Type of injury and rates of injury, occupational diseases, lost days, absenteeism, and total number of work-related fatalities, by region and by gender.	Our people in numbers	At central level, only absenteeism rates and work-related injuries are available.
Training and education
G4-LA10	Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.	Our people in numbers
Supplier assessment for labour practices
G4-LA14	Percentage of new suppliers that were screened using labour practices criteria.	Transparancy	See section Responsible procurement. The percentage of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers is available. During the reporting year, the foundation was laid for providing more detailed information.
Social: sub-category Human rights
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting
Supplier assessment for human rights
G4-HR10	Percentage of new suppliers that were screened using human rights criteria.	Transparancy	See section Responsible procurement. The percentage of the centrally contracted suppliers who have signed the Code of Conduct for Suppliers is available. During the reporting year, the foundation was laid for providing more detailed information.
Social: sub-category Product responsibility
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting
Privacy
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting Transparancy
G4-PR8	Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.	Transparancy	See section Privacy. Numbers have been reported to the relevant institutions.
Content creation
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting
M2	Methodology for assessing and monitoring adherence to content creation values.	Transparancy	See section Responsible content creation.
Content dissemination
G4-DMA	Description of why the aspect is material and the impacts that make this aspect material. Description of how the organisation manages the material aspect or its impacts. Evaluation of the management approach.	Corporate responsibility TMG stakeholders Strategy Notes on integrated reporting Transparancy
M4	Actions taken to improve performance in relation to content dissemination issues (accessibility and protection of vulnerable audiences and informed decision making) and results obtained.	Strategy Transparancy
M5	Number and nature of responses (feedback/complaints) related to content dissemination, including protection of vulnerable audiences and informed decision making and accessibility, and procedures for addressing these responses.	Strategy Transparancy

Glossary and abbreviations

Carbon Disclosure Project (CDP)

An independent non-profit organisation that aims for systematic changes in market behaviour to oppose climate change, water shortages and deforestation. To this end, CDP facilitates a global system that enables companies, cities, countries and regions to publicise and control their impact on the environment. For more information, see: http://www.cdp.net.

CertiQ

CertiQ certifies renewable solar, water, wind and biomass energy. CertiQ has been appointed for this task by the Dutch government. The Certificates of Origin issued electronically by CertiQ and are the only valid proof in the Netherlands that the energy to which they relate is generated sustainably. Certificates issued by CertiQ can be traded within Europe. For more information, see: https://www.certiq.nl.

Circular use of raw materials

Striving for optimal high-value reuse of raw materials.

CO2emissiefactoren.nl

De lijst CO2-emissiefactoren is het initiatief van SKAO, Stichting Stimular, Connekt, Milieu Centraal en het ministerie van Infrastructuur en Milieu en is tot stand gekomen in samenwerking met diverse belanghebbenden naar aanleiding van een Green Deal met de betrokken partijen. Voor meer informatie zie: https://www.co2emissiefactoren.nl.

CO₂ emissions reduction

Reduction of TMG's scope 1 and 2 CO₂emissions (office buildings, printing plants and in-house-managed transportation).

CSR

Corporate Social Responsibility.

Distanced from the labour market

People who are distanced from the labour market are people who experience difficulty in finding and/or keeping a job. This includes:

long-term unemployed
people with insufficient education or who have fallen behind in their education
people with a (slight) physical disability
people with a (slight) mental disability
psychologically vulnerable people

Diversity

Ensuring that the group of people working at and with TMG forms a representative reflection of society.

Dividend payment percentage

Dividend as a percentage of total profit.

EBIT

Earnings before Interest and Tax is a standard to measure a firm's operating income before deduction of interest and tax. EBIT is equal to the revenue minus the costs incurred as a result of normal business operations, excluding financial income and expenses and tax.

EBITDA

Earnings before Interest, Taxes, Depreciation and Amortisation (EBITDA) is a standard to measure result development. EBITDA is the operating result excluding depreciation, amortisation and impairment.

Employee development

Offering employees possibilities for personal development and skill training.

Energy Efficiency Plan (EEP)

A tool for implementing energy efficiency improvement measures as part of companies' internal planning process. The plan identifies which measures will be implemented when. It is a mandatory element of a company's long-term agreements on energy efficiency.

FSC

The Forest Stewardship Council (FSC) is an international organisation dedicated to preservation and responsible forest stewardship throughout the world. FSC defines responsible forest stewardship as the balanced weighing of the ecological, social and economic aspects of forest management. For more information, see: http://www.fsc.nl.

Green data centres

Reduction of the environmental impact of the data centres used by TMG for hosting online products.

Greenhouse Gas Protocol

An international standard for measuring, calculating and reporting the emission of greenhouse gases. For more information, see: https://www.ghgprotocol.org/.

GRI

The Global Reporting Initiative (GRI) aims for sustainability reporting by all organisations. GRI produces the world’s most comprehensive Sustainability Reporting Framework as a means of effecting greater transparency by organisations. For more information see: https://www.globalreporting.org.

HOI

Het Oplage Instituut (HOI) is Dutch for The Circulation Institute, which collects, verifies and publishes circulation figures for media published in the Netherlands. On 1 January 2015, it was acquired by the national multimedia research foundation NOM.

IIRC

International Integrated Reporting Council. An international coalition that facilitates and monitors the Integrated Reporting framework. For more information, see: integratedreporting.org.

Information security

The set of preventive, detective, repressive and corrective measures, procedures and processes that guarantee the availability, exclusivity and integrity of all forms of information at TMG with the aim to ensure the continuity of the information and information supply and limit the possible consequences of security incidents to an acceptable predefined level.

International Labour Organization (ILO)

The International Labour Organization is a specialised United Nations organisation. The promotion of social justice in work-related situations is one of the ILO’s most important objectives. For more information, see: http://www.ilo.org.

NGO

Non-government organisations (NGO's) are organisations that operate independently from the government and address causes that are considered to be in the interest of society.

NOBO

NOBO, carried out by Kantar TNS, became the new standard in digital reach assessments in 2016. NOBO is a partnership in which more than twenty large media companies participate.

NOM

Nationaal Onderzoek Multimedia (National Multimedia Research foundation) (see HOI).

OECD Guidelines

The OECD Guidelines specify what the Dutch government (and 45 other countries) expects from companies in the area of corporate social responsibility (CSR) when they conduct business (including international business). The guidelines provide a frame of reference for companies to deal with issues such as supply chain responsibility, human rights, child labour and the environment. For more information (in Dutch), see: http://www.oesorichtlijnen.nl/

Online product hosting

The hosting of online products developed in-house by TMG. This relates to hosting at qualified data centres contracted by TMG as a product/service for the housing of physical server infrastructure. Data centres that are used by suppliers as a non-specified part of contracted managed LaaS, PaaS and SaaS cloud services are not included in this scope. With respect to these data centres it is possible, in general, to specify the region from which a cloud service is delivered, but not the specific data centre or centres nor the specific servers.

OTT

Over The Top (OTT) refers to content on the internet that can be accessed by anybody, independently from a distributor. The term is mainly use in connection with video.

Paper certified as sustainable

Paper that is guaranteed to originate from a sustainably managed forest as it is certified in accordance with PEFC, FSC or an equivalent standard.

PEFC

The Programme for the Endorsement of Forest Certification schemes is a global non-profit, independent quality mark designed to promote sustainable forest management. For more information, see: http://pefcnederland.nl.

Personal details

Details that provide information on an identifiable natural person as described in the Dutch Personal Data Protection Act (Wet bescherming persoonsgegevens).

Privacy

The right to privacy includes retaining control over one's personal details.

PUE

Power Usage Effectiveness is a value used by data centres to determine their energy efficiency.

Quantitative customer data

Non-financial customer-related data such as number of subscriptions, single-copy sales figures, advertisements, circulation figures, etcetera.

Responsible procurement

In addition to price, the procurement policy also takes into account the impact of purchased goods and services on the environment and society.

Social engagement

In addition to the social engagement from a journalistic point of view that is part of daily business at many of our brands, TMG also devotes time, knowledge and attention to people and organisations that voluntarily contribute to society. Examples include charitable efforts of TMG employees and special focus placed on a specific social topic by one of our brands.

Social sponsoring

Providing support to charities, social initiatives and non-profit events in the form of money or media attention.

Transparency

Improving the insight in the choices made by TMG and the carefully weighed possible consequences.

Transparency Benchmark

The Transparency Benchmark is an annual assessment of the content and quality of corporate social responsibility reporting by Dutch companies.

UN Global Compact

An initiative of the United Nations in which governments, the business community and various kinds of institutions collaborate to develop and apply universal principles concerning human rights, labour conditions, the environment and the combat of corruption. For more information, see: https://www.unglobalcompact.org.